Satisfying our customers is a business philosophy
that we respect, practice, and emphasize in our business.
Our success depends on your 100% satisfaction
with our products and customer service.Need to Return a product?
To return a product at
DMwoodcrafts, you'll need to contact
us via email or by telephone.
To request a Return:
By phone: 1-229-221-8111
Monday - Friday: 9 a.m. -
5 p.m. EST
By e-mail:
danny@DMwoodcrafts.com
We'll need the following information to authorize your
return:
- Customer name
- Ebay item# or Invoice number
- Item description
- Nature of the problem
In general,
DMwoodcrafts
accepts returns on merchandise within
30
days. However,
DMwoodcrafts
reserves the right to authorize product returns
beyond 30 days from the delivery date. IF the product is
returned, credit will be issued toward one of the
following:
-
REPLACEMENT / EXCHANGE ITEM
-
A FULL CASH REFUND
-
CREDIT ON FUTURE PRODUCT PURCHASES
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